Job Description

Job Title: Experience Manager

Location (city, state): Menlo Park, CA

Industry: Venture Capital / Professional Services

Pay: $100,000 - 120,000/yr (+ annual discretionary bonus)

About our client:

Addison Group is partnering with an established, fast-paced client in the venture capital space to find a seasoned Experience Manager for their Menlo Park office. This is a fully onsite role, supporting a high-level team that values polish, hospitality, and a true white-glove service experience for both internal teams and visiting guests. The client is known for fostering a collaborative and fast-moving environment, and they are seeking a polished professional with strong office operations and financial support experience.

Job Description:

This role is ideal for someone who thrives on ownership and delivering an exceptional in-office experience. You’ll be the go-to person for everything from office operations and vendor management to daily lunch orders and cultural events. If you enjoy curating a seamless and high-touch experience in a professional, in-office setting—this could be your next great opportunity.

Key Responsibilities:

• Serve as the primary point of contact for all office operations at the Menlo Park location
• Maintain a clean, organized, and welcoming workspace
• Manage vendor relationships, including contracts for supplies, catering, and maintenance
• Coordinate with internal teams on daily needs, office tidiness, and visitor experience
• Handle credit card reconciliation, vendor invoicing, and expense reporting in partnership with the finance team
• Plan and manage team events, volunteer days, and internal celebrations
• Coordinate daily catered lunches (including selecting and ordering meals)
• Provide general administrative support to Partners and cross-functional teams
• Collaborate with peer Experience Managers in other office locations

Qualifications:

• 6+ years of experience in office management, operations, or administrative roles
• Background in hospitality or education environments also considered
• Experience with accounts payable and/or credit card reconciliation strongly preferred
• Familiarity with Ramp or other expense management platforms is a major plus
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Confident managing logistics independently and taking ownership of workplace experience
• Comfort in a 100% in-office setting is required

Additional Details:

• Schedule: Monday–Friday, 9am–5pm
• Location: Fully onsite in Menlo Park, CA (parking provided)
• Interview process includes virtual and in-person steps (4–5 rounds total)
• Background check required
• Start date: ASAP for the right candidate

Perks:

• Competitive pay and bonus structure
• Excellent benefits
• Daily catered lunch (you choose the menu!)
• Visibility across multiple departments
• Opportunity to take ownership over a high-impact role in a well-resourced environment

Job Tags

Similar Jobs