Job Description

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The University of Miami UHealth/SoLé Mia opening June 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs.

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a Full- time Epic Analyst, Lab Information Systems (Clinical Pathology). This position will provide support across various sights including our new satellite office - SoLé Mia.

Core Responsibilities:

As an Epic Analyst, Lab Information Systems (Clinical Pathology), you will report to the Senior Manager and will be responsible for:

• Providing oversight and leadership to Associate Epic Analysts on the team

• Implementing, building, and modifying the application

• Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access

• Providing day-to-day application support and resolving application issue

Department Specific Functions:

As an Epic Clinical Analyst – Lab Information Systems (Clinical Pathology), you have the option to work fully remote in the United States. You will be expected to travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.

initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

• Serve as a support contact for application end‐users

• Design, develop, implement, and maintain the application

• Support all phases of testing and document workflow design

• Perform the analysis of information technology in clinical work processes and validate the impacts to the workflow

• Identify issues and work to resolve them

• Provide day-to-day application support, evaluate and resolve service tickets, implement requested application changes, and retrieve requested data in a timely manner

• Collaborate with trainers on application changes and new features to develop documentation and training strategies

• Assist with analyzing the impact of information technology in clinical work processes

• Adhere to internal controls and reporting structure

• Participate in on-call rotations

• Attend and participate in applicable committees

• Work with stakeholders, business community, and end users to ensure the application meets UHealth's business/clinical needs

• Maintain regular communication with team members and participate in weekly project team meetings

• Review the status of projects and issues on an ongoing basis with leadership

• Become knowledgeable about UHealth’s policies, procedures, and business operations

• Participate in on-call rotations

• Participate in rounding events for customers to better understand workflows and issues

• Attend and participate in applicable committees

• Foster a positive, collaborative, and inclusive team environment

• Foster a culture of innovation, continuous improvement, and excellence in service delivery

• Partner with all IT teams when developing streamlined services for customers including but not limited to incident, requests, and projects.

• On occasion and depending on type of project, act as the project manager to help oversee tasks through to completion.

CORE QUALIFICATIONS:

• Bachelor’s d egree in relevant field

• Epics Beaker (CP) Certification essential

• Data Innovation preferred

• Minimum 3 years of relevant experience

• 2-5 years preferably in healthcare or healthcare-related organization

• At least 2 years of Epic build experience

• Previous operational, project management, and organizational skills

• Familiarity with lab workflows, regulatory requirements, integration points with other Epic modules, and patient experiences preferred

• Experience in clinical pathology and lab practices, preferred

• Previous Epic Beaker, CP implementation experience and certification preferred

• Microsoft Office Suite: Word, PowerPoint, Project, Visio, Excel

• Ability to Seek, logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

• Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.

• Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible.

• Ability to work effectively with all levels of employees including senior leadership

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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