Job Description

Job Description

Job Title: Engineering and Projects Manager

Held by: Open

FLSA: Exempt

Reports to: General Manager

General Summary

At the Direction of the General Manager, the Engineering and Projects Manager is responsible for engaging, steering, and managing the following departments within Heritage Systems: Technical Services, Fabrication, Production and Delivery Services. The core scope of this position is to manage, oversee, implement initiatives, and direct these departments with a focus on new system installations, company continuous improvement, field system repairs and technical service activities. In Summary, the Engineering and Projects Manager is responsible for assisting the General Manager with all revenue generating activities and operations for the company.

This is a new position at Heritage Systems and will evolve based on the company’s needs and the skills and strengths of the employees hired.

Essential Duties and Responsibilities

• Collaborate with the Technical Services, Production, Fabrication and Delivery Services departments. This role is a critical interface between departments and ensures clarity in communication and quality collaboration with on-time and on-budget deliverable to our clients.
• Regularly meet with Production/ Fabrication, Delivery Services and Service Department Management to ensure all service activity, and contract obligations to our customers are being met.
• Interfacing with customers to ensure their expectations are being met or exceeded
• Managing and maintaining installation, production, and delivery schedules.
• Working with the various departments to ensure we have adequate inventory on hand for our routine processes. Also, working with suppliers to source quality materials and low prices for special installations and projects.
• Perform research with our vendor and subcontractor network to design and ensure specific pump, controller and sensing equipment compatibility and applicability for specific installations.
• Direct the design, development, and implementation of all PondSentry and custom panel builds and installations.
• Manage our CloudHSI portal and work closely with the website team, our programmers and panel builders.
• Delegate installations and special project efforts with input from the Operations Manager. Oversee the implementation of new systems, new installations, renovations, and repairs. Communicate progress updates and system status with client project teams and stakeholders.
• Participate in installations depending on the degree of difficulty and availability of other Heritage personnel.
• Maintain proficiency and expertise in all sensing equipment, control panels and analyzers relevant to our industry, especially those currently in use within our service offerings.
• Manage, oversee, and facilitate all WW and PW reporting and compliance is appropriately completed at required intervals.
• Proactively address regulatory non-compliance within customer base by vetting and providing solutions from inside or outside of our company offerings.
• Verify that services and installations are properly invoiced and manage cash flow on projects.
• Collaborate with HSI vendors and partners on company internal and customer external projects.
• This position is directly involved in our business development by providing technically driven solutions to the needs of both existing and potential customers.
• Develop and maintain company and departmental processes and procedures. Ensure the employees adhere to overall company policy.

Qualifications

Technical, mechanical, mathematical, and troubleshooting skills are essential. Strong interpersonal skills and the ability to lead a team are critical. This role will collaborate and work closely with all departments. The individual that holds this position needs to be able to lead by example and hold other employees accountable for deficiencies but also be able to recognize and highlight successes. We are a small business that has prioritized our company culture and the work ethic of our personnel. This position is a stepping-stone for growth into an upper management role with Heritage Systems.

Position Pre-requisites:

1. Clean driving record to conform with Business Auto Insurance requirements to allow operations of company vehicles
2. Able to lift and move 50 pound containers
3. Supervisory and managerial experience in career history
4. Proactive and self-motivated

Work Environment

This position has office space at our main office and is expected to split time between the office and the field. Currently, there are no remote work opportunities, but we are flexible if special circumstances prompt occasional work-from-home needs. As a manager, and a leader of employees, it is imperative to lead by example and show your direct reports the commitment required for professional growth and success at Heritage Systems. The work environment described here is representative of those employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The above job description has been designed to indicate the general nature and level of work performed within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities and qualifications of employees assigned to this job.

Performance Review Basis:

The Engineering and Projects Manager will be reviewed and evaluated by supervisor on an annual basis. Performance will be judged based on the ability to conduct the functions of the position as described in Essential Duties and Responsibilities.

Accepted By: Date:

Approved By: Date:

Job Tags

Similar Jobs