Job Description

Want to work with a product you love? Yankee Candle is seeking individuals who are passionate about home décor and fragrance. We are an energetic, innovative and engaged team, who values their people and their development. Not to mention, we offer a generous 50% off employee discount on most products.

The Retail Store Assistant Manager is responsible for assisting in the management and leadership of the Yankee Candle Flagship Store within a specialized functional area. This position is responsible for overseeing and driving sales performance by acting as a sales leader on the sales floor. Maintains service and operational standards through the management of specialized functional areas. The successful candidate will have strong motivational, interpersonal and communication skills. 

We characterize our team as a band of avid retail and brand enthusiasts who care deeply about their work, and work hard to get the best possible results. This position is perfect for someone who enjoys an organization that moves swiftly, is open to change, and for someone who really cares about providing and demonstrating exceptional guest service—and can correlate that behavior with driving sales.

Responsibilities

• Supervises, coaches, counsels and trains staff on sales.
• Provides superior customer service. Ensures safety and security for guests and staff.
• Responsible for meeting or exceeding divisional and/or store sales and profitability goals.
• Maintains store facilities.
• Acts as a manager on duty on a regular basis.
• Responsible for operating/closing duties.
• Guest complaint resolution, leading and directing staff and ensuring smooth operations within the facility.
• Recruits, staffs, coaches and develop store employees as a part of our succession plan. Ensures adequate staffing.
• May prepare cash reports and merchandise orders & returns
• Scheduling and other administrative duties.
• Assists with the replenishment and merchandising of the store.
• Other similar duties pertaining to the management of retail store. 

Qualifications

• High School Diploma or equivalent plus 3-5 years related experience.
• Supervisory/management experience in a retail environment.
• Proven track record of meeting and/or exceeding sales and service goals.
• Ability to effectively lead/direct, coach and train employees.
• Demonstrated motivational, inspirational and team building leadership skills.
• Strong communication, interpersonal, diplomacy and related skills.
• Flexibility in work schedule.
• Ability to exert physical efforts to move weights up to 40 lbs on an occasional basis.
• No sensitivity to fragrance.

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