Job Description

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

In this strategic and cross-functional role, you will lead user experience (UX) initiatives across the portfolio—guiding efforts from discovery through delivery. As a champion of human-centered design (HCD), you will embed Voice of Customer (VoC) insights into every phase of the product lifecycle, ensuring that solutions are not only innovative but also deeply aligned with user needs and business goals. You will play a pivotal role in shaping experience strategy, mentoring teams, and driving alignment across stakeholders to deliver life-changing medical devices to patients and clinicians in support of BSC’s mission.

Your responsibilities will include:

• Leading strategic UX engagements from discovery through build, aligning cross-functional teams and stakeholders across the portfolio.
• Designing and executing Voice of Customer (VoC) research to uncover user needs and inform product strategy, experience design, and prioritization.
• Embedding human-centered design (HCD) practices into delivery and pursuit work, ensuring user insights are central to decision-making.
• Facilitating collaborative workshops to align teams, shape roadmaps, and spark innovation across disciplines.
• Mentoring peers and fostering inclusive, high-performing teams that deliver with empathy, creativity, and excellence.
• Translating user and clinical needs into inclusive, accessible, and engaging design strategies that align with business and marketing goals—leveraging insights from physicians and subject matter experts to inform product requirements and future innovation.
• Prototyping and iterating on solutions based on user insights and client feedback to ensure experiences are intuitive, functional, and valuable.
• Structuring and conducting user research and usability evaluations to inform and validate design decisions.
• Balancing user needs with business goals and technical constraints to deliver impactful, measurable experiences.
• Effectively communicating project decisions and status to a wide variety of audiences and stakeholders.
• Leveraging internal and external partners as needed to achieve project objectives and maintain momentum.
• Demonstrating a primary commitment to patient safety and product quality by adhering to all documented quality processes and procedures.

Required Qualifications:

• BS in Engineering, Marketing, Graphic/UI Design, or Industrial Design
• Required minimum years of relevant work experience: 10 yrs with BS, or 8 yrs with MS
• Strong medical device development experience and working with health care providers
• Experience in Contextual Inquiry / Gather Design Inputs, and detailed use flow and variations.
• Creation of design prototypes utilized for early usability studies, formative and summative study design and execution.
• Familiarity with documentation of study results and reports

Preferred Qualifications

• Ability to solve complex problems, including designing, executing experimental plans, and using design methodologies to drive data-based decisions
• Ability to draw conclusions and make recommendations based on inputs from multiple and varied sources.
• Excellent organizational, communication, and collaboration skills.
• Ability to work independently to plan, schedule, and execute activities necessary to meet project timelines
• Discipline and standards knowledge specific to user experience design for medical devices
• Contributions to the Human Factors / User Experience community
• Experience with Agile development methodologies

Requisition ID: 610473

Minimum Salary: $122100  

Maximum Salary: $232000  

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see --will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

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