Job Description

Russell Tobin & Associates is currently seeking a Sr. Training Implementation Manager, 6+ Months Contract role for one of our Fortune 500 clients, for 100% Remote to West Coast. Apply today for immediate consideration.

Position: Sr. Training Implementation Manager

Location: 100% Remote to West Coast

Duration: 6+ months, (Temp to Perm)

Pay rate: $43.00 - 45.00/hr on w2

JOB SUMMARY:

Detailed Overview/Job Description:

• The Manager Implementation works closely lead the coordination and execution of user and doctor training for new devices and systems within the space.
• They will also support the validation of equipment and system readiness.
• This role is the leader of content for the and will be responsible for managing relationships between field partners, store/office teams, and partners to ensure deadlines and high training saturation levels are achieved.

Major Duties and Responsibilities:

• Implementation of Training or Eye Care equipment and systems across all banners and businesses
• Manage processes to ensure the needs of the trainees are met within the allotted training sessions
• Lead all training activities with Optometrists and Technicians across different modalities
• Lead the training of multiple platforms and technologies to users of various skill levels
• Lead engaging trainings including e-learnings, modules, PDFs and live virtual trainings with stores, offices staff, and optometrists
• Manage pre-training module assignments and training saturation reporting to ensure the best prepared trainings
• Assist Leonardo partners with graphics, images, and other visual elements according to the objectives of the trainings
• Delivery of digital content from global Leonardo partners
• Support for content management across all brands and banners
• Support by being the copywriter and editor for training content as needed
• Communicate with teams and cross-functional partners to ensure compliance with schedules and training tracks
• Support the management of project deadlines, deliverables, and external resources
• Demonstrated initiative in gathering feedback and data from partners, improving learning and development content and constantly moving learning content to the next level

Required Experience:

• Bachelors’ degree in relevant field
• 2+ years’ experience in a related position (Training, Implementation, Equipment Usage Training, Retail Operations)
• Prior experience with equipment or systems training to large numbers of customers or users
• Ability to work autonomously and collaborate cross functionally to achieve results
• Excellent planning, project management and organizational skills
• Patience for new learners
• Customer service mentality

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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