Job Description

We are seeking a detail-oriented and experienced Senior Import / Export Agent to join a global freight forwarding company near the DFW Airport. The ideal candidate will have a strong background in international freight forwarding operations and the ability to manage complex logistics processes across multiple modes of transportation. This position also includes leadership responsibilities and a focus on compliance, customer service, and operational excellence.

Key Responsibilities

• Coordinate and monitor international and domestic shipments (air, ocean, and road).
• Plan and manage shipping routes considering cost, transit time, and customer requirements.
• Ensure accurate and timely data entry in the company system (CargoWise)
• Communicate effectively with customers, vendors, carriers, and internal teams.
• Oversee customs compliance, documentation, and import procedures.
• Arrange special transport services, including courier and hand-carry as needed.
• Train, lead, and support the Import Operations team to maintain performance standards.
• Maintain and update Standard Operating Procedures (SOPs) and ensure process consistency.
• Ensure timely and accurate billing and monitor weekly performance reports and KPIs.
• Adhere to safety, quality, and productivity standards while identifying areas for operational improvement.

Qualifications:

• High school diploma or higher education required; a college degree in Logistics, Supply Chain Management, or a related field is preferred.
• 3–5 years of hands-on experience working at an international freight forwarding company , handling international operations (air and ocean, import / export).
• Strong knowledge of U.S. Customs regulations, shipping documentation, and logistics coordination.
• Experience using CargoWise or similar freight / logistics management systems.
• Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Excellent verbal and written communication skills, with strong organizational and problem-solving abilities.
• Proven leadership experience and/or involvement in team training or supervision is a plus.
• Ability to multitask effectively in a fast-paced, deadline-driven environment while maintaining attention to detail.
• Must be able to drive to the warehouse when needed.
• Valid state-issued driver’s license with a clean driving record.

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws.

We prioritize direct applicants; third-party resumes may not be reviewed.

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