Job Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

Sinch Email is looking for a skilled and motivated Sales Engineer to join our innovative team. In this role, you will play a crucial part in communicating technical solutions and ideas to our customers and partners, helping them understand how Sinch's email capabilities can enhance their projects and initiatives. You will utilize your technical expertise to support the sales team, create meaningful relationships with clients, and ensure satisfaction with our email products.

Your responsibilities will include providing demonstrations of our email products, answering technical inquiries, and collaborating closely with internal teams to align solutions with customer needs. The ideal candidate will have a strong technical background, excellent communication skills, and a desire to work in a dynamic, fast-paced environment.

Requirements

• Proven experience as a Sales Engineer or in a similar customer-facing technical role.
• Strong understanding of email technologies, including SMTP, APIs, and related services.
• Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
• Demonstrated ability to conduct product demonstrations and articulate value propositions clearly.
• Experience collaborating with sales teams to drive customer success and close technical sales.
• Strong communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience in email deliverability best practices is a plus.
• Willingness to travel as needed to meet with clients and attend industry events.
• Bachelor's degree in an IT-related field or equivalent practical experience.

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.

• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.

• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.

• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.

• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.

• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.

• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

The annual starting salary for this position is between $93,000 - 116,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 7/29/25 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation. 

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