Sales Agent Supervisor Job at Cruise America, Mesa, AZ

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  • Cruise America
  • Mesa, AZ

Job Description

Cruise America is the Nation's largest RV Rental and Sales company. This position is working in the Reservation Rentals call center. The  Sales Call Center Supervisor is a front-line position handling the overall day-to-day activity and performance of the team of sales agents. Tasks are varied, non-routine, and complex. This is a salaried, full-time, in-office position.

Comprehensive compensation and benefits to be discussed in interview

Days off can either be Sunday & Wednesday OR Sunday & Monday

SALES CALL CENTER SUPERVISOR ESSENTIAL DUTIES AND RESPONSIBILITIES:

The position will require excellent communication in all forms, exceptional administrative skills, organization and project management in addition to the responsibilities listed below.

  • Supervises the overall activity and performance of the sales team
  • Scheduling and call queue maintenance
  • Assist in problem resolution, process improvement, and application of company policies and guidelines
  • Monitors calls and provides feedback in a routine and timely manner, conducts scheduled agent coaching
  • Additional job responsibilities will be assigned as necessary
  • Assist the manager with various special projects

SALES SUPERVISOR BENEFITS:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

EXPERIENCE:

  • Sales: 1 year
  • Supervising: 1 year
  • Scheduling for multiple employees
  • Coaching
  • Email management/organizational skills

Physical Demands

While performing the duties of this Job, the employee is regularly required to sit, talk or hear and use hands to handle, feel, or type. The employee is occasionally required to stand; walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

***THIS POSITION IS NOT REMOTE***

Job Tags

Full time, Sunday,

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