Job Description

General Manager – Upscale Restaurant

Location: City Group Hospitality

Job Overview:

We are seeking an experienced and passionate Food and Beverage Manager to lead one of our upscale restaurant locations. The ideal candidate will be a hands-on leader who can drive exceptional guest experiences, oversee daily operations, and manage financial performance while maintaining the highest standards of hospitality. This role requires strong leadership, a deep knowledge of food and wine, and a commitment to excellence.

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and develop the restaurant team to ensure a high-performance culture.
• Recruit, train, and retain top-tier hospitality professionals.
• Conduct pre-shift meetings, staff evaluations, and ongoing training to maintain service excellence.

Operations & Guest Experience:

• Oversee daily operations, ensuring smooth service and exceptional guest experiences.
• Maintain restaurant ambiance, cleanliness, and service consistency.
• Handle guest feedback with professionalism and resolve issues promptly.
• Ensure compliance with health, safety, and liquor laws .

Financial & Cost Management:

• Manage P&L, budgets, and labor costs to meet financial goals.
• Monitor sales, implement strategies to increase revenue, and control operational costs.
• Oversee inventory, purchasing, and vendor relationships to maintain efficiency and quality.

Wine & Beverage Program:

• Work with beverage teams to maintain a curated wine selection and pairing program .
• Train staff on wine knowledge, pairings, and upselling techniques.
• Monitor beverage costs and inventory accuracy.

Marketing & Community Engagement:

• Partner with marketing teams to support promotions, events, and guest engagement strategies.
• Build relationships with VIP guests, local businesses, and the hospitality community.
• Manage online reputation by responding to reviews and feedback.

Qualifications & Skills:

• 5+ years of experience as a General Manager in an upscale or fine-dining restaurant.
• Deep knowledge of wine programs, beverage service, and fine dining standards .
• Strong leadership, team-building, and problem-solving skills.
• Experience managing P&L statements, budgets, and cost controls .
• Passion for hospitality and delivering exceptional service.
• Proficiency in restaurant management software, POS systems, and Microsoft Office .

Compensation & Benefits:

• Competitive salary + performance-based bonuses
• Health benefits & dining perks
• Career growth opportunities within our restaurant group

If you’re a results-driven leader with a passion for hospitality, fine dining, and wine, we invite you to apply!

Welcome to City Group Hospitality
At City Group Hospitality, we are more than just restaurants—we are a collective of dynamic dining experiences designed to inspire, delight, and bring people together. Our passion for innovation and dedication to excellence drive us to elevate diverse styles of cuisine, combining bold flavors with locally sourced ingredients.
Hospitality is at the heart of everything we do. We cultivate lasting relationships with our guests and nurture a team of dedicated professionals who share our vision for exceptional service and memorable dining.
Whether you're savoring a glass from our curated wine selections, indulging in a wood-fired dish, or experiencing the creative energy behind each concept, you can always trust in the consistency and quality of City Group Hospitality restaurants.
Welcome to our table. Welcome to the City Group Hospitality family.

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