Job Title: Marketing Loyalty Consultant - Remote
Duration: 4+ Months
Rate: $75.50/hr on w2
Description:
Part time - 30 hours/week
The Wyndham Rewards team is seeking an experienced consultant at the Senior Manager or Director level to support key loyalty initiatives during a team member's maternity leave. This role will be instrumental in driving forward critical projects, maintaining strong field engagement and enrollment programs, and ensuring continuity across several loyalty-related programs.
New Loyalty Initiatives
Act as the primary point of contact for major loyalty program initiatives
Manage project workflows and timelines, ensuring steady progress
Collaborate cross-functionally with key business partners
Oversee development of digital programs
Track program results and provide regular updates to leadership
Support communication strategy and execution
Field Engagement Program Management
Manage field engagement programs including communications and points disbursement
Serve as the primary contact for internal incentive programs monitoring the program and supporting international regions
Launch and track promotions
Serve as the contact for inquiries
Assist with quality assurance changes to further integrate loyalty
Ongoing Enrollment Program Management
Monitor enrollment initiatives and serve as a liaison from the loyalty team
Share regular updates with leadership
Monitor enrollment data, proactively identifying trends, discrepancies, and opportunities for improvement. Share insights and recommendations regularly with leadership and create action plans for improvement.
Additional Tasks
Conduct brand standards audits to support loyalty integration
Manage point budget allocations related to this role and ensure budget adherence
Organize and lead global loyalty meetings
Manage QR code requests and creation for the Wyndham Rewards team
Coordinate with Communications and Loyalty Operations to ensure timely and accurate delivery of franchisee communications
Requirements:Remote role
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