Job Description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Program Analyst, Operations Excellence & Technology you will be responsible for supporting our restaurant teams by partnering with cross functional and field partners to enhance and streamline the restaurant experience through technology. As part of the Operations Services organization, you will become the voice and champion of our restaurant operators within our Restaurant Support Center by providing operational considerations for enterprise programs while generating buy in for improvements across all technology platforms including hardware, software, data and reporting, systems, and processes.

WHAT YOU’LL DO

• Develop a deep understanding of operational processes, tools, and technology, while building relationships and trust with field organization.
• Drive alignment and confidently present operational considerations, insights, and recommendations to program teams, senior leadership, and restaurant operators with clarity.
• Operationalize enterprise technology initiatives through the stage gate process, project management, co-developing program scope, success criteria, timelines, training, communications, and deployment plans to set programs up for success at scale.
• Attain qualitative and quantitative feedback through tests and roundtable discussions and ensure programs appropriately address open concerns before rollout.
• Evaluate breakthrough innovation and emerging opportunities to transform the back of house experience at Chipotle.
• Support field operations with technology items as needed, partnering with extensive cross-functional network to keep restaurants operating smoothly.
• May perform other duties as assigned.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor's Degree (BA/BS) from 4-year college or university preferred.
• 2-4 years of experience in Corporate in fields such as (but not limited too) Operations, Industrial Engineering, Technology, or similar and/or background in Restaurant Operations
• Highly organized and motivated with strong, proven project management and collaboration skills.
• Strong analytical, problem-solving, and process improvement mindset and skills.
• Ability to anticipate needs, innovate, multi-task, and excel in a fast paced environment.
• Excited and positive attitude, who is ready to grow professionally.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $85,000.00–$119,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [email protected] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

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