Mental Health Program Manager Job at CRi - Community Residences, Inc., Richmond, VA

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  • CRi - Community Residences, Inc.
  • Richmond, VA

Job Description

The Program Manager for a Forensic Mental Health Group Home is a leadership role responsible for overseeing the delivery of mental health services, managing budgetary resources, ensuring regulatory compliance, and providing supervision to staff members within a forensic setting. This position requires a strong background in mental health, leadership skills, and a commitment to maintaining high standards of care.

Principal Duties and Responsibilities:

Philosophy

  • Provides leadership and supervision for programs and services.
  • Supports the agency’s mission, goals and objectives and clinical philosophy.
  • Ensures all staff performs in accordance with agency policies and procedures.
  • Follows agency standards for ethical clinical and business standards.
  • Conducts self as a positive role model for staff at all times.
  • Demonstrates knowledge and understanding of HIPAA and confidentiality standards.

Clinical Oversight

  • Provide leadership and direction to the clinical team ensuring the delivery of high-quality mental health services in accordance with evidence-based practices.
  • Develop and implement policies and protocols to maintain and enhance clinical standards.

Supervision and Staff Development

  • Directly supervise and mentor clinical staff, providing guidance, feedback, and support.
  • Conduct regular performance evaluations, identify professional development opportunities, and ensure staff compliance with relevant training requirements.

Budget Management

  • Develop and manage the annual budget for the group home’s operational needs, ensuring efficient utilization of resources.
  • Monitor expenses, analyze financial reports, and collaborate with administrative staff to make informed budgetary decisions.

Regulatory Compliance

  • Stay current on federal, state, and local regulations governing mental health services in forensic settings.
  • Ensure the group home’s compliance with all applicable licensing and accreditation standards.

Program Development and Evaluation

  • Collaborate with the interdisciplinary team to design, implement, and evaluation of therapeutic programs that meet the unique needs of the residents.
  • Monitor program effectiveness and make recommendations for improvements.

Risk Management

  • Identify and address potential risks related to clinical services, safety, and regulatory compliance.

Collaboration and Communication

  • Foster effective communication and collaboration among team members, including psychiatrists, psychologists, social workers, support staff and any external providers.
  • Act as a liaison between the clinical team and upper management, providing regular updates on the program performance.

Quality Assurance

  • Implement quality assurance measures to assess and enhance the effectiveness of clinical services.
  • Develop and maintain a system of monitoring and reporting on key performance indicators.

Minimum Qualifications Required:

  • 3-5 years of relevant work experience
  • Credentialed as Qualified Mental Health Professional (QMHP) minimum of 3 years
  • Experience as a supervisor, budgeting, crisis intervention, assessment, and service planning.
  • Licensed eligible in the Commonwealth of Virginia or certification in the applicable discipline.
  • Extensive experience in a mental health or forensic setting with a strong background in clinical supervision.
  • Knowledge of applicable regulations, accreditation standards, and best practices in forensic mental health.
  • Excellent communication, organizational, and problem-solving skills.
  • Valid driver’s license with a good driving record.

Work Qualifications:

  • Ability to understand agency billing and reimbursement regulations such as Medicaid, Medicare and HUD.
  • Ability to respond to stressful and crisis situations in a calm and professional manner.
  • Demonstrate knowledge of computer skills to include Microsoft Office, Excel, Power Point, and on-line clinical and administrative systems.
  • Ability to maintain harmonious working relationships while addressing complex and sensitive administrative and clinical issues.

Physical Demands:

  • May require some lifting of individuals, groceries, etc.
  • Intensive physical intervention of hazardous behaviors and assistance with care of the individuals.

Working Environment:

  • Residential Program.
  • Need ability to travel from one location to another.

Supervision Exercised:

  • Supervises Program Staff.

Job Tags

Work experience placement, Local area,

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