Job Description
We are Farmers!
We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out and be sure to follow us on Instagram, LinkedIn, and TikTok.
Job Summary - Investigates, determines responsibility, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.
Essential Job Functions - Adjusts all types of property claims.
- Conducts office investigation on assigned cases, confirms coverage, determines responsibility, establishes damages, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits).
- Reviews documentation on damaged property and vehicles, and determines claims related damage.
- Reviews and adjusts estimates provided on the cost of repair or replacement of damaged or stolen property and vehicles.
- May create damage estimate to establish the claim payment; determines and reports on subrogation potential.
- Refers potential salvage vehicles, personal property, and miscellaneous salvage recovery to the Salvage COE.
- Reports theft, fraud, and arson losses as required to federal, state and industry agencies.
- Performs most duties on an individual basis, and work has a direct bearing on Management results.
- Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
- Telephone and electronic communications are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
Physical Actions - This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions.
- Sits or stands for extended periods of time, up to a full work shift.
- Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
- Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance.
- Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction.
- Visually verifies and reads information. Visually locates material, resources and other objects.
- Ability to continuously operate a computer for extended periods of time, up to a full work shift.
- Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.
Education Requirements - High School Diploma or equivalent required.
- Bachelors degree preferred.
Experience Requirements - Successful completion of the Office Claims Representative Certification process required including all prerequisites and exams.
- Prior general work experience with demonstrated customer service and time management skills is preferred.
- Strong written/verbal communication, critical thinking and negotiation skills.
- Must be able to thrive in a fast paced environment, effectively manage multiple tasks simultaneously, and demonstarte proficency with technology.
Benefits - Farmers offers a competitive salary commensurate with experience, qualifications and location.
- CO Only: $24.15 - $35.33
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information, review “What we offer” on
Job Location(s): US - CO, US - CO - Aurora, US - CO - Boulder, US - CO - Breckenridge, US - CO - Castle Rock, US - CO - Colorado Springs, US - CO - Denver, US - CO - Englewood, US - CO - Fort Collins, US - CO - Grand Junction, US - CO - Pueblo
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com
Job Tags
Full time, For contractors, Work experience placement, Work at office, Flexible hours, Shift work,