Job Description

The In Restaurant Training Director is a great opportunity for the right leader. We are seeking individuals with integrity, a servant's heart, excellence, a growth mindset, professionalism, and flexibility. This individual will be interacting and lead 125+ team members at the restaurant, therefore, having the opportunity to impact the lives of each team member.

The In Restaurant Training Manager will need to know and understand all aspects of the restaurant such as Front of House, Back of House, Catering, Leadership Development, etc; is responsible to train all newly hired team members; maintain the continued training of all current team members; oversee a group of Trainers; complete all required administrative paperwork such as creating training plans for in restaurant training, track each team member’s training, meet and check-in with the trainers and evaluate team members performance of positions alongside the leadership team. This position is a hands-on day-day operations and Managers are in operations 85%.

Qualifications

• 2+ years of experience in training and developing a team (restaurant setting preferred).
• Hands on day-to-day operations and running shifts
• Must be able to handle fast-paced environment.
• Detailed-oriented/organized.
• Strong time-management.
• Strong Verbal/Written Communication.
• Must be able to handle difficult situations and a diverse team.
• Passion for developing people.
• Strong leadership skills.
• Strategic thinker.
• Goal-oriented.
• Results and relationship driven.
• Desire to grow.
• Ability to work in a team environment.
• Ability to make decisions quickly.
• Ability to anticipate problems before they happen.
• Ability to motivate others.
• Ability to create plans and goals and then to execute those plans to reach set goals.
• Effectively coach and give direction.
• Outgoing, genuinely friendly.
• Holds to high standards.
• Professional in appearance and action.
• Observant.
• Tech Savvy.

General Expectations

• Participate in Team Meetings and Outings
• Conduct one on ones with leadership development team
• Consult and coach from knowledge and experience

Resources

• Pathway
• Books: Heart of Leadership; The Secret
• Podcasts: Subscribe to a leadership podcast and cue me in when we meet

Benefits

• Paid Time Off
• Medical Insurance
• 401K
• Scholarships $1000-$2500
• Sundays off
• Community CARE opportunities
• Leadership Development

About Chick-fil-A

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, Chick-fil-A Broad Creek Crossing is committed to serving our guests through quality, \\REMARK\\ able service and care.

Job types: Full-time

Work location: On-site- Chick-fil-A Broad Creek Crossing Norfolk, VA.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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