Job Description

Description and Requirements

Position overview

The HR Coordinator serves under the direction of the HR Manager. The HR coordinator provides administrative support to the entirety of the HR team, including responding to team member inquiries, completing various reporting, sorting department mail, participating in site engagement activities, and performing other HR duties as assigned. 

Key responsibilities

• Respond to internal and external inquiries in a timely manner

• Help maintain personnel files and documents

• Complete employment verification requests

• Complete various HRIS transactions as assigned

• Complete various HR related audits and reports as assigned

• Assist with FMLA/ADA administration

• Assist HR Business Partners with reporting, investigations, and other duties as assigned

• Maintain strict confidentiality

Core competencies

• Giving support, focusing on internal and external customers, embracing technology, managing self-development, strong analytical skills, ability to navigate frequent changes and shifting priorities, attention to detail

Functional competencies

• General knowledge of Human Resources best practices

• General knowledge of labor law and employment compliance 

• Proficiency with Google Suite products (slides, sheets, docs, etc.)

• Previous experience working with Workday (or similar HRIS systems) preferred but not required

• Demonstrated strong organizational, time management, prioritization, and coordination skills

• Excellent verbal and written communication skills

Qualifications

• Qualification - Minimum of 1 year in an HR Coordinator or similar role required

• Qualification - SHRM or PHR preferred but not required

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We embrace change and initiate opportunity

• We have a passion for growth

• We believe in spirited teamwork

• We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.   

Internal Transfer Requirements:

In order to be considered for a transfer to another role, campaign or position, Team Member must:

• Not be on a final corrective action issued within the last 6 months

• Have been in their current role for a minimum of 1 year

• Minimum 1 year of experience in similar roles (HR basics, NV labor law)

Additional Job Description

Position overview

The HR Coordinator serves under the direction of the HR Manager. The HR coordinator provides administrative support to the entirety of the HR team, including responding to team member inquiries, completing various reporting, sorting department mail, participating in site engagement activities, and performing other HR duties as assigned. 

Key responsibilities

• Respond to internal and external inquiries in a timely manner

• Help maintain personnel files and documents

• Complete employment verification requests

• Complete various HRIS transactions as assigned

• Complete various HR related audits and reports as assigned

• Assist with FMLA/ADA administration

• Assist HR Business Partners with reporting, investigations, and other duties as assigned

• Maintain strict confidentiality

Core competencies

• Giving support, focusing on internal and external customers, embracing technology, managing self-development, strong analytical skills, ability to navigate frequent changes and shifting priorities, attention to detail

Functional competencies

• General knowledge of Human Resources best practices

• General knowledge of labor law and employment compliance 

• Proficiency with Google Suite products (slides, sheets, docs, etc.)

• Previous experience working with Workday (or similar HRIS systems) preferred but not required

• Demonstrated strong organizational, time management, prioritization, and coordination skills

• Excellent verbal and written communication skills

Qualifications

• Qualification - Minimum of 1 year in an HR Coordinator or similar role required

• Qualification - SHRM or PHR preferred but not required

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We embrace change and initiate opportunity

• We have a passion for growth

• We believe in spirited teamwork

• We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.   

Internal Transfer Requirements:

In order to be considered for a transfer to another role, campaign or position, Team Member must:

• Not be on a final corrective action issued within the last 6 months

• Have been in their current role for a minimum of 1 year

• Minimum 1 year of experience in similar roles (HR basics, NV labor law)

Language Reference

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Job Tags

Similar Jobs