Help Desk Technician Job at V Group Inc., Montpelier, VT

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  • V Group Inc.
  • Montpelier, VT

Job Description

Client: State

Job Title: Help Desk Analyst/Customer Support Specialist

Duration: 6+Months

Location: In Office, 133 State Drive, Montpelier, VT 05602 (Onsite)

Position Type: Contract

Interview Type: Webcam/ In Person

Ceipal ID: SVT_HD512_IK

Responsibilities:

  • Considerable Help desk/ Call Center experience
  • Advanced PC and network troubleshooting skills
  • Knowledge of interfaces
  • Thorough knowledge of help desk software and procedures
  • Able to troubleshoot, analyze issues, recommend effective solutions without direction.
  • Working knowledge of training principles and practices
  • Knowledge of the principles and practices of public relations
  • Strong ability to exercise independent judgment and discretion in the interpretation and application of federal, state and departmental policies, rules and regulations
  • Strong ability to communicate effectively, both orally and in writing
  • Strong ability to establish and maintain effective working relationships.

Job Tags

Contract work,

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