Job Description

We are actively searching for an Entry Level Manager to join our firm immediately. This individual will report to the company's C-Suite Executives and support the implementation and execution of our client's customer service and sales strategies. We facilitate innovative, firsthand customer service and sales campaigns for local clients through direct communication strategies. We are seeking motivated, future-focused trailblazers looking for a long-term career in customer service and sales.

The Entry Level Manager will establish and maintain a consistent and professional corporate image throughout all sales and customer service activities, infusing the firm's core values in all that they do. As the Entry Level Manager, you will assume responsibility for upholding the firm's corporate goals and developing and implementing the various customer service and sales strategies to lead our clients to increased market share and profit maximization. This role includes outreach, managing a sales pipeline, conducting market research, brand market development, and team and campaign management.

Entry Level Manager Responsibilities:

• Be the primary "go-to" person responsible for the assigned customer service and sales campaign activities from start to finish i.e., hiring, training, leading the customer service and sales team, and achieving designated campaign deliverables
• Generate leads from customer referrals and create cross-selling opportunities for future customer service and sales activities 
• Coordinate campaigns with various decision-makers at all levels within the organization
• Acting as the liaison between client, customer, and sales and customer service team. Maintain a relationship across all parties to effectively communicate and manage customer complaints and challenges within the campaign
• Lead classroom-style training sessions ensuring all health and safety standards are upheld according to the CDC and local guidelines

Entry Level Manager Requirements:

• 1-2 years of experience in sales, promotions, customer service, or management
• Prior experience in a leadership setting, including mentoring, coaching, or teaching other individuals
• Proven ability to establish and manage strong relationships across multiple teams, levels, and organizations
• Able to develop and execute successful customer service and sales strategies
• Excellent interpersonal and collaboration skills
• Demonstrated ability to contribute at both a strategic and an operational level
• Ability to work with urgent deadlines and manage multiple high-priority assignments
• Excellent written and oral communication skills, able to communicate effectively at all levels of the organization
• Results-driven, energetic, resourceful, and hands-on individual with a strong service orientation

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