Entry-Level Customer Service Representative - Immediate Hire Job at New Catalyst, New Albany, IN

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  • New Catalyst
  • New Albany, IN

Job Description

We are looking for an Entry-Level Customer Service Representative to join our growing team. This role is perfect for energetic, outgoing individuals who enjoy working with people and want to gain hands-on experience in customer service, event promotions, and sales support .

As a Customer Service Representative, you’ll provide friendly, professional support at events, help manage displays, and ensure every customer has a positive experience. No prior experience required—we provide paid training, mentorship, and clear career advancement opportunities .

Responsibilities

  • Provide excellent customer service at live events and promotions

  • Answer questions, resolve concerns, and engage with customers in a professional manner

  • Assist with event setup, product displays, and promotional activities

  • Support team goals in customer satisfaction and sales outcomes

  • Collaborate in a fun, fast-paced, team-oriented environment

Qualifications

  • Strong communication and interpersonal skills

  • Outgoing, enthusiastic, and customer-focused

  • Dependable, adaptable, and eager to learn new skills

  • Ability to multitask and problem-solve in a fast-paced setting

  • Previous customer service or event experience is a plus, but not required

  • Full-time availability, including some weekends

What We Offer

  • Paid training in customer service, sales, and public speaking

  • Performance bonuses and incentives

  • Health benefits & employee perks program

  • Career advancement opportunities into leadership and management roles

  • Travel opportunities for top performers (domestic & international)

  • A supportive team culture with weekly events and recognition

Job Tags

Full time,

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