Job Description

Circles is looking for an Employee Experience Concierge who loves working with people! This role is perfect for you if you are outgoing, industrious, and have a passion for providing the highest level of service.

On a typical day you will research a trip to Disney World for a family of four, write an article about local restaurants in your area, host an onsite table to promote Circles, do a virtual presentation on the concierge service for a team of 20, connect with an onsite lead for an upcoming program and finish your day with finding fun events for associates to do that evening!

The pay range is $22.00 to $24.00 per hour. This is a full-time, 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm. 

Who you are:

• Exceptional written and verbal communication skills 

• Confident and outgoing 

• Building meaningful relationships comes naturally to you. 

• Comfortable with computers and technology 

• Excellent listening and conversational skills 

• Strong attention to detail and the ability to follow processes 100% of the time. 

• Professional communicator 

• Tech savvy 

• Engaging 

Requirements

• Manage and prioritize multiple tasks daily. 

• Ability to meet/exceed productivity and quality standards. 

• Excellent written and oral communication skills. 

• Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing 

• Strong verbal and written communication and organizational skills

• Ability to adhere to schedule. 

• Active listening 

• Desire for continuous learning and improvement 

• Flexibility to adapt to changing tasks/priorities. 

• Education/ Certification:

• 2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred. 

• High school diploma or GED required. 

• Proven ability to provide quality service in a fast-paced environment. 

• Must have reliable transportation. 

• Perform other miscellaneous duties as assigned.

Benefits

• Medical, dental, vision insurance starting the first day of the month after hire 

• Long-term and short-term disability insurance paid for by Circles 

• 401k with match 

• Life insurance paid for by Circles 

• Generous PTO policy - Accrue up to 15 days during your first year 

• Paid holidays 

• One paid day off per year to volunteer 

• Access to discount programs 

• Four-week paid sabbatical every five years 

• HSA/FSA account eligibility 

• Access to Employee Assistance Program 

• Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities 

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