IT Dispatcher – Scheduler MSP | Downtown Cleveland (On-site)
Your Next Role in Tech Starts Here.
Looking to get your foot in the door with a fast-moving, team-oriented IT company? Want to be the go-to person who keeps everything running on schedule—and be the reason clients stay happy?
We’re a growing Managed Services Provider (MSP) in downtown Cleveland, and we’re hiring an IT Dispatcher to help triage incoming client requests and keep our tech team firing on all cylinders.
Why You’ll Love This Role as a IT Dispatcher – Scheduler
Be at the center of the action – You’re the first point of contact for clients, helping prioritize and route tickets to the right techs. You make things flow.
Growth without burnout – You'll learn how an MSP runs, work closely with experienced engineers, and gain exposure to IT service delivery—perfect if you're thinking about a future in IT or project coordination.
Real-world impact – You’ll be the voice clients remember—the one who got things moving when they needed help most.
Downtown perks – Work in a professional downtown setting, with easy access to transit, great lunch spots, and a high-energy tech vibe.
What You’ll Do as a IT Dispatcher – Scheduler
What We’re Looking For in our IT Dispatcher – Scheduler
The Offer
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