Job Description

Levy Sector Position Title: DIRECTOR OF FRICTIONLESS MARKETS (Concessions) Intuit Dome Pay Range: $95,000 to $110,000 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1407234. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary The Director of Frictionless Markets known as concessions will lead the team who creates unforgettable experiences. As Director of Frictionless Markets, you will be responsible for managing the markets department to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards. Detailed ResponsibilitiesOverseeing all aspects of Frictionless Markets operationsEnsuring the recruitment and training of team members in our standards and procedures Working with the location leadership team to continually drive improvements in guest satisfaction and financial resultsDriving engagement within the concessions departmentOverseeing all aspects of season planning and event preparation in the concessions department to ensure maximum event readinessEnsuring point of sale updates and regular maintenance checks are completedCompleting calorific analysis of menu items in partnership with the culinary teamEnsuring the timely implementation and communication of promotionsOverseeing loss prevention activities including overseeing the nightly Goods Out of Stock (GOS) procedureWorking in partnership with other departments to ensure accurate completion of the requisition processWorking with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculationsEnsuring compliance with all Payment Card Information rulesImplementing concessions Production Sheet to ensure accurate production and minimal wastageConducting progressive coaching with team membersCompletion of monthly financial reporting and action planningEnsuring regular maintenance, cleaning and inspection of all concessions areas and equipmentEnsuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followedCompletion and processing of alcohol incident logs to identify recurring issues or trendsManaging team member meal breaksOverseeing recruitment activities for team members and non-profit groupsHolding pre-shift meetings to set the tone for eventsSupport location "Keys to the Future" activities to develop future leadersSupport team member orientation trainingOversee service standards during events to ensure a high level of the guest experienceEnsuring accurate end of month inventory completionPartnering with purchasing team to manage product transfers and requisition sheets to accurately track products during eventsManaging and resolving guest complaintsManaging team member incidents/accidents and following all required reporting proceduresManaging the onboarding of new management employees in line with our #bestdayever processConduct monthly safety training for team membersManaging team member scheduling in line with demand forecastsVerifying payroll, entering gratuitiesSubcontractor communications - ensure they have all correct paperwork in, scheduled properly, staffing has done appropriate trainings, etc.Responsible for the accurate and timely completion of month-end inventory for the concessions departmentCompleting building walkthroughs during eventsWorking with location partners to manage the implementation standards agreed through sponsorship dealsSupporting other locations/properties, as needed Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story ( Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.

Job Tags

Local area, Remote job, Shift work, Night shift,

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