Job Description

Job description:

Creative Services Coordinator

Department: Creative Services

Reports to: Chief Creative Officer and Managing Partner

Job Classification: Full Time | Exempt

Location: In-Office – Rockville, Maryland

Salary Range: $55,000 – $65,000 annually

About ABCD & Company:

ABCD & Company (ABCD) is an award-winning, full-service marketing and events transformation agency that reimagines the way organizations approach marketing and events—thinking brand, big, and bold. As a market leader with premier, best-in-class opportunities across the U.S. and U.K., ABCD executes unforgettable experiences and groundbreaking marketing and advertising solutions that solve problems, shape culture, and redefine possibilities.

Headquartered in the D.C. metro area and ranked #779 on the Inc. 5000 list of the fastest-growing private companies in America, ABCD is a trusted partner to Fortune 500 companies, institutions, think tanks, cultural powerhouses, and global brands. The agency has built a reputation for delivering transformative impact that bridges industries, captivates audiences, and drives measurable results.

Position Summary:

ABCD & Company is seeking a highly organized, detail-oriented, and proactive Creative Services Coordinator to support the operations and strategic growth of our Creative Department. This pivotal role bridges creative execution with departmental oversight, ensuring seamless project coordination, accurate reporting, and improved organizational efficiency. The ideal candidate thrives in a dynamic environment, has a strong grasp of project management, and is eager to contribute to a creative team that supports client delivery, internal marketing, and business development.

This role offers a unique opportunity to grow within the agency’s creative leadership pipeline. The ideal candidate will bring a strong operational mindset and a passion for creative excellence, with the potential to evolve into a more senior operations or project management position over time.

Key Responsibilities:

Project Management & Workflow Coordination:

• Coordinate and track creative project timelines, resource allocation, and team assignments using tools such as Asana, Trello, or Monday.com.
• Facilitate clear communication between the Creative Department and cross-functional teams to maintain project momentum.
• Act as a liaison between the Creative Department and other teams—particularly Marketing, Business Development, and Client Services—to ensure creative output is strategically aligned, brand-consistent, and timely.
• Anticipate roadblocks, identify solutions, and escalate issues as needed to reduce bottlenecks and missed deadlines.

Administrative & Resource Management:

• Collect and organize creative briefs and project inputs from internal and external stakeholders.
• Ensure designers and the multimedia team receive accurate, timely information to initiate and complete creative work.
• Maintain a structured archive of brand assets, templates, and final deliverables for easy access and future use.

Client & Business Development Support:

• Assist in developing sales materials, pitch decks, and client-facing presentations.
• Organize and archive creative case studies and assets for business development and marketing use.
• Coordinate revisions, feedback loops, and delivery of creative assets with clients and internal stakeholders.

Creative Department Oversight & Strategic Support:

• Oversee strategic initiatives, key performance objectives, and departmental activities, ensuring timely completion and alignment with agency goals.
• Support the execution of key assignments related to strategic initiatives—including internal audits, system implementations, and process development—under the guidance of the Chief Creative Officer.
• Collect and analyze departmental performance data and outcomes; prepare and present reports on successes, challenges, and areas for improvement.
• Assist in preparing and managing the Creative Department’s annual budget, ensuring resources are allocated effectively.
• Maintain accurate records of departmental activities, financial transactions, and travel-related receipts; organize data into relevant event and departmental budgets.
• Support resource planning and allocation, identifying tools, talent, or partnerships needed to fulfill department objectives.
• Monitor progress against department goals and recommend operational improvements to enhance effectiveness.

Cross-Departmental & Internal Planning:

• Participate in internal planning meetings; distribute agendas, take detailed minutes, and share follow-up recaps.
• Support coordination and logistics for Creative and iLab events and initiatives, ensuring alignment with broader agency strategies and priorities.

Note: This list is not exhaustive and may evolve based on business needs.

Required Qualifications:

• 2-3 years of experience in project coordination, creative services, marketing or administrative support (agency or creative environment strongly preferred
• Familiarity with creative workflows and tools (Adobe Creative Suite, Canva, Figma, or video production is a plus
• Proficiency in project management tools such as Asana, , Trello, or Wrike
• Strong ability to collect, analyze, and present data to inform decisions and track performance
• Demonstrated ability to manage multiple tasks simultaneously and maintain strong attention to detail
• Moderate skills in presentation design (PowerPoint, Google Slides, or Keynote) preferred

Soft Skills:

• Highly organized and methodical with a strong sense of initiative.
• Excellent communicator, both written and verbal, with the ability to collaborate effectively across teams.
• Strong analytical and problem-solving skills; able to anticipate needs and adapt quickly to change.
• Professional demeanor and polished presence; able to represent the department internally and externally.
• Ability to work independently while contributing meaningfully to a team environment.
• Flexibility to travel domestically and internationally, as needed.

Preferred Tools & Systems Proficiency:

• Project Management: Asana, Trello, Monday.com, Wrike
• File Organization: Google Drive, Dropbox, Adobe Bridge
• Communication & Documentation: Slack, Notion, Zoom
• Design & Presentation (a plus): Canva, Adobe Creative Suite, Figma, PowerPoint, Google Slides, Keynote . Work Location & Schedule
• This role is in-person, with a typical schedule of Monday - Friday 9am - 5pm.
• Travel requirements: 0 - 5%.

Compensation & Benefits:

• Salary Range: $55,000 – $65,000 (commensurate with experience and location)
• Benefits Include:
• Medical, Dental, and Vision: 80% coverage
• Available Pre-Tax Benefits: Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, and Commuter Benefits
• Generous Time Off:
• 14 vacation days (+1 on each work anniversary) and 14 paid holidays
• 5 sick days and 2 wellness days dedicated to your self-care
• additional paid time off is available to support life events including adoption and parental leave, bereavement, and civic responsibilities such as voting and jury duty, and military service.
• Financial Wellness:
• 401K match contribution to retirement
• Charitable donation match up to $500/year to amplify your impact
• Professional Development: Access to training programs and certifications to support your career growth
• In-Office Perks & Culture:
• Complimentary parking for a stress-free commute
• Self-Service Breakfast available to fuel your mornings
• Enjoy complimentary lunch every other Friday
• Fuel your creativity with access to our snack wall
• Dress casually on Fridays
• Stay active with an in-building Peloton gym membership

Equal Opportunity Employment Statement

ABCD & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status as defined by federal, state, or local law.

Accessibility:

If you require reasonable accommodations to complete the application process or to perform the essential functions of this role, please contact People and Culture at .

How to ApplyPlease submit your resume and a brief cover letter through our application portal (indeed.com). Only candidates selected for an interview will be contacted.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Ability to Commute:

• Rockville, MD 20852 (Required)

Ability to Relocate:

• Rockville, MD 20852: Relocate before starting work (Required)

Work Location: In person

At ABCD & Company, we believe that our clients are more than what they do; we only partner with brands who have the courage to show the world who they are. We create meaningful, deeply impactful marketing campaigns and events to grow our partners’ brands and help them connect with their audiences on a deeper level—with soul. Soul is the missing ingredient in stale and formulaic campaigns and events. Soul is at the core of who we are - it’s the energy that drives us and the magic that helps us innovate. We pride ourselves on being able to infuse soul into every aspect of our work. As a minority-owned company, our mission is to empower marginalized voices that aren’t often represented. Looking at diversity with a soulful lens, we go deeper than the surface-level qualities and include the invisible dimensions of a person’s identity. We do this by breaking down unconscious bias and learned stereotypes that we may not even be aware of but affect our ability to be inclusive. Our philosophy centers on cultural appreciation, not appropriation, and prioritizes equity over equality. We understand that empathy grows through proximity, which is why diverse faces and voices shine in all our campaigns. We have decades of experience creating transformative experiences for market leaders in the banking, non-profit, health, and government industries, among others, we are proud to have been recognized as 2023 Best Places To Work. This accolade reflects our commitment to fostering a positive and inclusive workplace culture. We have extensive experience navigating highly regulated spaces and producing assets that are accessible and compliant. We work with clients who focus on KPIs to deliver ROI, increase positive sentiment, and deliver impact.

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