Job Description

Department: Sales

Reporting to: Director of Sales

Job Purpose

The Corporate Sales Manager is responsible for overseeing the corporate and consortia segments.

Duties & Responsibilities

· Maintain complete knowledge of and comply with all departmental policies/service procedures/standards

· Take ownership of assigned accounts and markets, to meet and/or exceed established sales goals in

· Play an active role in annual corporate and consortia RFP process, for assigned accounts

· Excellent time management skills with the ability to multitask between corporate transient and group demand

· Manage individual corporate reservation quotes

· Input detailed profile notes in Opera and Triple Seat to help develop a guest database

· Ability to maintain strong partnerships through effective communication

· Collaborate with Finance Dept. to audit transient commissions and ensure prompt payment

· Take ownership of all incoming group requests and communication with Revenue Management to provide clients with a response within 24hrs 

· Adhere to weekly and monthly sales activities including; offsite appointments, site tours, networking events, and prospecting

· Manage Corporate negotiated RFP submission: Tracking/Management of RFP Tool / RFP submission once approved by DOS and DORM

· Execute all locally negotiated rate agreements

· Manage corporate rate loading process and auditing from start to finish

· Coordinate client site inspections and effectively communicate to Front Office, Housekeeping, and other parties involved

· Coordinate with GEM to ensure VIPs are communicated throughout all Departments

· Attend regularly scheduled meetings: daily morning meetings, revenue meetings, group resume meetings, etc. as required. 

· Support DOS on all administrative tasks related to the Sales department including sharing any relevant communication with other departments

Qualifications & Requirements

· 1-3 years in a Sales Manager or Sales Coordinator role

· Transient RFP process and negotiations

· Ability to respond quickly and effectively to RFPs, emails, and phone calls

· Comfortable with prospecting, identifying new accounts, and building relationships with new and existing partners

· Detail oriented and hospitality-minded

· Clear understanding of yielding and rate structure processes

· Basic understanding of revenue management

· Proficient in MS Word, Excel, and PowerPoint

· Ability to work a flexible schedule, including nights and weekends

· Some travel to key feeder markets and tradeshows may be required

Desirable

· Multi-lingual, comfortable entertaining clients, and a natural networker

· Knowledge of Opera, Lanyon, and Agency360 software

· Understanding of corporate RFP process and negotiations

· Knowledgeable in Consortia and TMC market

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