Teachers of Tomorrow seeks a skilled and motivated Contact Center Engineer to join our Systems Administration team. In this role, you’ll take the lead in designing, implementing, and optimizing Five9-based contact center solutions, with a strong focus on omnichannel integration and SaaS interoperability professional and enthusiastic The ideal candidate will bring deep technical expertise in Five9, a strong understanding of customer engagement platforms, and a passion for building scalable, secure, and efficient communication workflows. This position is based in Houston, Texas. It is a hybrid role with both remote and/or in-office work.
Who We Are
Located in Houston, Texas, Teachers of Tomorrow is the leading national alternative certification program (ACP) provider with plans of continued growth in 2025! Through quality instruction and unparalleled support – Teachers of Tomorrow provides the most effective preparation for educators to make a meaningful difference in the lives of their students. To find out more, visit
About the Position
As a Contact Center Engineer, you will support seamless communication between our customers and internal teams by building scalable, secure, and efficient workflows. You’ll be responsible for configuring and maintaining contact center systems, automating business processes, and resolving complex technical issues. Your deep knowledge of Five9 and contact center technologies will directly enhance operational performance and user experience.
We’re looking for someone who thrives in a fast-paced, solutions-driven environment and stays up to date with emerging trends in contact center technology and AI-enhanced workflows . If you're passionate about improving customer engagement and enabling efficient internal collaboration, we’d love to hear from you.
Duties and Responsibilities (Individual Contributor)
What we are looking For
Preferred:
What We Offer We understand that our people are the most important factor in our success. As a result, we value and invest in our people through:
Teachers of Tomorrow is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
...applying fabric/leather treatments, and polishing* Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation* Ensures that work areas are clean, and that equipment, tools, and supplies are properly...
...We are seeking dynamic and dedicated Physical Education Teachers! QUALIFICATIONS: 1. Bachelor's degree with major in physical education. Masters preferred. 2. Valid State of Michigan Teacher Certification with MB endorsement (if teaching health must also have MA...
...a Coach. Loyal Clientele: Our clients are loyal and appreciative. They love the MVP Experience - a precision haircut, legendary hot steamed towel, massaging shampoo, and neck and shoulder treatment. Flexible Schedules: We want you Full-time or Part-time. We understand...
...We are seeking a thorough Building Maintenance Engineer to undertake the responsibility of maintaining the condition of a 500,000-square-foot office tower. A Building Engineer is a thorough professional with a practical mind and attention to detail. The ideal candidate...
...Peter G. Peterson Foundation (the Foundation) is working to secure a healthy, growing economy by addressing Americas long-term fiscal... ..., the Foundation engages in grant-making, partnerships, and research to educate and involve Americans from a variety of perspectives...