Community Outreach & Referral Specialist - In-Home Care Agency Job at Caring Senior Service, Farmington Hills, MI

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  • Caring Senior Service
  • Farmington Hills, MI

Job Description

Caring Senior Service of Oakland County South | Community Outreach & Referral Specialist

Farmington Hills, MI | Full-Time | $45,000–$55,000 + Commission

Make a Difference in the Lives of Seniors

At Caring Senior Service of Oakland County South , we believe every senior deserves to age safely and comfortably at home. As our Community Outreach & Referral Specialist , you’ll connect families with compassionate in-home care while driving community partnerships that fuel our mission. This is your opportunity to blend relationship-building, outreach, and sales into a career that makes an impact!

What You’ll Do

Lead Local Outreach & Drive Referrals

  • Develop and implement targeted outreach strategies to generate qualified client referrals from local sources.
  • Cultivate relationships with healthcare professionals, senior living communities, rehab centers, and other local organizations to promote our services.

Community Representation & Networking

  • Represent Caring Senior Service at community events, health fairs, and networking groups to build awareness of our services.
  • Create strong, lasting connections that position our company as a trusted resource for senior care.

Collaborate with Team & Ensure Client Satisfaction

  • Work closely with office staff and caregivers to ensure smooth transitions and exceptional client experiences.
  • Be an advocate for the client’s needs, ensuring they receive the best possible care at every stage of the process.

Track Progress & Achieve Goals

  • Consistently meet or exceed monthly outreach and referral goals.
  • Track referral activity in our CRM system and adjust strategies to ensure continued growth and success.

What We’re Looking For

  • Proven Experience in Sales or Outreach: Must have experience in sales, business development, or outreach, ideally within home care, healthcare, or senior services.
  • Strong Communication & Relationship Skills: You’re a confident, compassionate communicator who thrives on building relationships and connecting people with the services they need.
  • Knowledge of Senior Care Services: While prior experience in senior care is a plus, your ability to learn and understand the ins and outs of home care services is essential.
  • Self-Motivated & Goal-Oriented: You’re driven by achieving measurable goals, and you work independently with focus and enthusiasm.
  • Reliable Transportation: Willingness to travel locally within the service area, using your reliable transportation.

Compensation & Benefits

  • Base Salary: $45,000–$55,000 (based on experience) + Commission
  • Comprehensive Benefits Package
  • Paid Time Off: Generous paid time off, including sick leave and holidays.
  • Company Culture: Join a team that values purpose, people, and personal growth.
  • Ongoing Training & Development: We invest in your professional growth through continuous training and development opportunities.

Ready to Make a Difference? Apply Now and Join Our Caring Team!

Job Tags

Full time, Work at office, Local area,

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