Call Center Representative Job at Mai Placement, Brooklyn, NY

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  • Mai Placement
  • Brooklyn, NY

Job Description

Call Center Representative

Brooklyn, NY (On-site)

$20–$23/hour

 

Choose from 5 shifts:

1. M-F 8:30-5:00

2. M-F 10:00-7:00

3. Sunday- Thursday 10:-7.:00

4. Monday- Thursday 2:00 - 9:00

5. Sundays 10:00-6:00

 

Position Overview: We are seeking four Call Center Representatives to join our scheduling and support team. This is a high-volume, patient-facing role that requires excellent phone etiquette and multitasking ability.

The Ideal Candidate:

  • Friendly and professional phone presence

  • Quick thinker who stays calm under pressure

  • Strong listener and communicator

Key Responsibilities:

  • Answer incoming calls and schedule appointments

  • Address patient inquiries and concerns

  • Route calls appropriately to departments

  • Document call activity in internal systems

Qualifications and Must-Haves:

 

  • Excellent verbal communication and typing skills

  • Reliable and punctual

Benefits:

  • Competitive compensation

  • Health insurance, holidays, and PTO

  • Stable and supportive workplace

 

Email resume to:Baila@maiplacement.com

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