Job Description

B irley Bakery is the newest venture from club owner and entrepreneur Robin Birley, the force behind London’s prestigious private members’ clubs 5 Hertford Street and Oswald’s.   Launching summer 2025 on Madison Avenue in NYC’s Upper East Side, Birley Bakery brings a warm and welcoming take on the classic Boulangerie-Patisserie, offering simple, elegant breads, pastries, and desserts made to the highest standards.

COMPENSATION AND BENEFITS

• Comprehensive benefits plan, including medical, dental, vision and life insurance.
• Generous paid time off programs (vacation and personal days).
• 401k retirement savings plan with company match.
• Pre-tax commuter benefits.
• Work life and wellness benefit platform.
• Discount program offering Retail, Restaurants & Activities discounts.
• Freshly prepared Staff Meal whilst on duty.
• & more!

ESSENTIAL DUTIES & RESPONSIBILITIES

• To assist the Shop Manager to maximize sales and service levels within the shop.
• To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site.
• To lead by example and ensure that high standards of customer service are practiced by all staff and are maintained.
• Adhere to  Health & Safety standards, and assist in training staff on procedures and compliance.
• To ensure that working practices are followed to ensure that food safety law is complied with as set by the company and the governmental departments.
• To comply with the rules and regulations and terms of your employment as set by the company.
• To comply with any reasonable request or instruction as required by your manager, which would form part of your normal working duties.
• To attend training courses as required.

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)

• Previous experience working in a retail or hospitality environment is required.
• Experience of supervising a team is required.
• Willingness to learn new systems and adapt to a developing business.
• Experience with POS systems (e.g. Tevalis) is a plus.
• Good level of English.
• Friendly, approachable, and professional.
• Excellent communication and interpersonal skills.
• Excellent time management skills with ability to multi-task, prioritize and organize.
• A passion for the hospitality service.
• Welcoming and positive attitude with ethics which support our values and culture.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to be flexible with job demands and open-minded when being asked to complete tasks.  
• Ability to   operate   and use all equipment necessary.
• Ability to   operate   with grace under pressure.  
• Ability to work varied hours/days as business dictates.  
• Ability to stand for up to 8-10 hours a day.  
• Ability to move or handle equipment throughout the shop generally weighing up to 50 pounds.

EEO STATEMENT

Birley Bakery is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

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