Job Description

Caring Senior Service of Waco | Agency Director | In-Home Care Agency

Full-Time | Salary: $50,000-$60,000 (DOE)

Caring Senior Service of Waco is seeking a  full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with  strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization .

What You'll Do:

As  Agency Director , you'll be responsible for overseeing and optimizing all aspects of local operations—from care coordination to financial performance—while building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

Key Responsibilities:

• Strategic Operations & Leadership
  • Drive operational excellence through planning, audits, system oversight, and process improvements
  • Inspire and lead a team of office staff and caregivers, promoting accountability and growth
• Client & Caregiver Relations
  • Conduct in-home consultations and safety assessments with compassion and precision
  • Ensure caregivers are trained, motivated, and delivering exceptional service
• Compliance & Risk Management
  • Ensure ongoing compliance with all state, federal, and local regulations
  • Maintain all required licenses, accreditations, and documentation
• Financial & Business Oversight
  • Manage billing, payroll, and collections
  • Monitor budgets and margins to ensure sustainable growth and profitability
• Marketing & Community Engagement
  • Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach

What We're Looking For:

• Leadership Experience :
  • Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations
  • Demonstrated ability to lead and develop high-performing teams
• Hands-On Senior Care Background :
  • Direct experience providing care to seniors is required (you know what quality care looks like firsthand)
• Skills & Attributes :
  • Self-starter with  strong problem-solving ,  communication , and  decision-making skills
  • Organized, adaptable, and results-oriented
  • A leader who leads by example—with empathy, integrity, and a drive for excellence
• Physical Requirements :
  • Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed
  • On-call duties required, including occasional nights and weekends

Why Join Caring Senior Service?

At  Caring Senior Service , you don't just manage operations—you create meaningful impact. We are a  mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will:

• Lead with purpose —directly improving the lives of seniors and their families
• Shape the future of our Waco location, with the autonomy to build and grow
• Be part of a trusted national brand with 30+ years of excellence in senior care
• Enjoy a  collaborative, supportive culture that values innovation and leadership

This is more than a job. It's a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

Apply Today
To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you're passionate about leading in senior care.

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